RETURN POLICY

RETURNS / EXCHANGES

• We accept returns or exchanges for any unworn, unwashed or defective merchandise by mail. Returns must be notified in writing within 7 days of the date the order was received.
• All returned items must be in their original packaging and include the original label. If a package is returned in an opened condition, there is a minimum 25% restocking fee.
• Returns will not be accepted after 7 days from the receipt date. Unauthorized returns or refused packages will result in a 25% restocking fee.
• All clearance items are FINAL SALE. No returns or exchanges accepted.
• We only offer store credit for returns. (No refunds shall be issued.)
• Shipping and handling charges are non-refundable.

HOW TO PROCESS DAMAGES

• Defective or damaged items must be notified in writing within 5 business days from the date received, and returned within 15 days from the date of Return Authorization. We only offer replacements or store credit for damages. (No refunds shall be issued.)
• Upon approval, merchandise should be mailed back to the authorized return address on file.

RETURNS FOR ONLINE/RETAIL ORDERS
For retail/online orders (rather than wholesale) please follow the designated return instructions on our website at skiesarebluestore.com. (This wholesale return policy applies primarily to trade accounts.)

PLEASE NOTE

• Items must be returned in original condition: unworn, unwashed, intact labels, no alterations or damage.
• Always retain your tracking number when shipping back items; we cannot assume liability for returned packages lost in transit.
• Store credit will be issued once the returned items are received and approved.
• This policy may be updated from time to time; please ensure you review the version that applies at the time of your purchase.